Terms of Service

You must be at least 18 years old (or the age of majority where you live) and able to form a binding contract. Sign-in is passwordless — you are responsible for the email or phone number on your account and for activity that happens through it.

Nasugn lets you buy products, book local services and workshops, and sell your own products and services. For transactions, payments are processed by Stripe and, where applicable, held in escrow and released when the buyer confirms. Sellers and service providers are independent and are solely responsible for their listings, pricing, fulfilment, and compliance with applicable law. Nasugn is not a party to transactions between users except as the payments facilitator.

We have zero tolerance for objectionable content and abusive behaviour.

By using the Service, you agree not to post, list, send, or share content that:

• is illegal, or offers prohibited, stolen, counterfeit, or regulated goods or services;
• is harassing, hateful, threatening, defamatory, or promotes violence;
• is sexually explicit, obscene, or exploits or endangers minors;
• is spam, a scam, fraudulent, or deceptive;
• infringes someone else’s intellectual-property or privacy rights; or
• otherwise violates these Terms or applicable law.

You are solely responsible for the content you submit and for your conduct toward other users. We may remove content and suspend or terminate accounts that violate these guidelines, with or without notice.

Every user can report objectionable content or an abusive user, and can blockanother user so their content is hidden and they can no longer interact with you. You’ll find these controls on listings, reviews, and profiles in the app (the “⋯” / Report action).

We review reports and act on objectionable content and abusive users — including removing content and ejecting the user — within 24 hours of a report where a violation is found. To report content, use the in-app report tool or email support@nasugn.com.

Prices and any platform fees are shown before you confirm. Payments, payouts, and refunds are handled through Stripe and the order’s escrow flow. Refund and dispute eligibility depends on the order’s status and the seller’s policy; contact us if an order needs attention.

You can edit or delete your account from within the app at any time. How we handle your information — including what we delete and what we retain for legal and accounting reasons — is described in our Privacy Policy.

The Service is provided “as is” without warranties of any kind. To the maximum extent permitted by law, Nasugn is not liable for indirect, incidental, or consequential damages, or for the acts, content, products, or services of other users. Nothing in these Terms limits rights that cannot be limited under applicable law.

You may stop using the Service at any time. We may suspend or terminate your access if you violate these Terms or to protect the Service or other users.

We may update these Terms from time to time. We’ll post the updated version with a new “Last updated” date and, where appropriate, notify you in the app. Continued use after a change means you accept the updated Terms.

[Legal entity name]
[registered address]
Email: support@nasugn.com

Governing law: [governing jurisdiction].